Know the URL of the page from a callback request (integrated widget)

3 Comments

  • Devan - Community Manager
    Zendesk Community Team

    Hello Gilles,

    This is not a possibility as the base program stands. The URL information doesn't make it back to the ticket is it becomes a callback.

    Best Regards.

    0
  • Gilles

    Thank you Devan for the reply,

     

    And why not ? :)

    Is it technically impossible or is it a choice ?

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Gilles,

    This may not have been built in because the developers were not aware of the need. I'll pass feedback along to the appropriate team so they know there's interest in this functionality :)

    Cheers!

    0

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