Resetting user passwords

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3 Comments

  • Shawn Comis

    Is there any way to reset the password on groups of people? We are about to go live and I already have the 600+ end users imported from a .csv. We opted NOT to send the creation account emails, as we were testing, but had planned on using the password reset to notify the users of their accounts (End user campaign has already prepped the users to look for the password reset email).

    Should I just turn that auto-notification back on and then delete and recreate all of those users?

    0
  • Devan - Community Manager
    Zendesk Community Team

    Hello Shawn,

    You can accomplish this by utilizing the API. I've gone ahead and linked an article that breaks down how to go about implementing this on your end via creating a script in the 2nd option. 

    Bulk updating users

    Best regards,

    Devan

    0
  • Dean Kirschner

    the system says the reset key is invalid

    0

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