Applying user segments to restrict viewing access to community content

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  • Audrey Moore

    Is it possible to add multiple user groups to a community forum? 

  • Dave Dyson
    Zendesk Community Manager

    Hi Audrey –

    Only one user segment can be applied to a community topic (or an article in the help center, for that matter). As a workaround, you could create an overarching user segment that includes the criteria of individual user segments you'd like to include. I hope that helps!


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