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News and updates

Announcing consistent terminology across AI agents

Edited May 07, 2025

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Announcements

Announcing support for OAuth refresh token grant type and OAuth access and refresh token expirations

Edited May 06, 2025

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Release notes through 2025-5-2

Edited May 05, 2025

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Release notes

What's new in Zendesk: May 2025

Edited May 01, 2025

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What's new in Zendesk

Help center authentication for messaging (EAP)

Edited May 01, 2025

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Announcements

Announcing omnichannel engagements and updated agent productivity reports

Edited Apr 30, 2025

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Announcements

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