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News and updates

Announcing the ability to end messaging sessions when releasing agent capacity

Edited Jul 22, 2025

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Announcing help center authentication for the Web Widget

Edited Jul 21, 2025

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Current and upcoming Zendesk betas and early access programs (EAPs)

Edited Jul 21, 2025

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Release notes through 2025-07-18

Edited Jul 21, 2025

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Release notes

Announcing the Knowledge Builder EAP

Edited Jul 21, 2025

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Announcing Copilot communication guidelines

Edited Jul 16, 2025

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