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Getting started

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Set yourself up for success with onboarding guides

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Make the most of your Zendesk setup with our comprehensive documentation

Help and FAQs

Help and FAQs

Find solutions for common issues

Best practices

Best practices and how-tos

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Introducing in-product app reviews: Submit Marketplace app feedback directly from Admin Center

Edited Jun 06, 2025

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What's new in Zendesk: June 2025

Edited Jun 06, 2025

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What's new in Zendesk

Announcing generative replies for advanced email AI agents

Edited Jun 06, 2025

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Announcement: Manage ticket surge using End Session as a ticket trigger action

Edited Jun 05, 2025

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Announcing dark mode support for Salesforce and Workday apps in Zendesk Support

Edited Jun 05, 2025

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Announcements

Announcing Zendesk QA Advanced Scorecards updates

Edited Jun 05, 2025

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