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Global security and user access
Global security and sign-in resources
Edited Jan 16, 2025
8 votes · 0 comments
8
Votes
0
Comments
Resources for preventing and managing spam
Edited Apr 18, 2024
6 votes · 0 comments
6
Votes
0
Comments
Getting recovery codes for team members locked out of their accounts
Edited Oct 17, 2024
1 vote · 3 comments
1
Vote
3
Comments
About two-step verification (2SV)
Edited Oct 17, 2024
0 votes · 0 comments
0
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0
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About the Advanced Data Privacy and Protection add-on
Edited Feb 04, 2025
1 vote · 3 comments
1
Vote
3
Comments
Edited Jan 22, 2025
0 votes · 0 comments
0
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0
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Creating deletion schedules for bot-only conversations
Edited Dec 12, 2024
0 votes · 0 comments
0
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0
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Creating end-user deletion schedules
Edited Jan 21, 2025
6 votes · 69 comments
6
Votes
69
Comments
Creating ticket deletion schedules
Edited Jan 21, 2025
2 votes · 4 comments
2
Votes
4
Comments
Using the access log to monitor agent activity (ADPP add-on)
Edited Dec 13, 2024
3 votes · 6 comments
3
Votes
6
Comments
About Advanced Encryption (ADPP add-on)
Edited Jan 28, 2025
0 votes · 0 comments
0
Votes
0
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Setting up Advanced Encryption (ADPP add-on)
Edited Jan 28, 2025
0 votes · 2 comments
0
Votes
2
Comments
Designating an email address to receive required security notifications
Edited Jun 21, 2024
4 votes · 0 comments
4
Votes
0
Comments
Zendesk Suite Product Controls and Recommendations Guide
Edited Jun 12, 2024
0 votes · 0 comments
0
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0
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Zendesk Suite Actionable Security Guide
Edited Sep 20, 2024
1 vote · 0 comments
1
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0
Comments
Understanding options for end-user access and sign-in
Edited Sep 27, 2024
22 votes · 35 comments
22
Votes
35
Comments
Managing two-factor authentication for agents and admins
Edited Oct 21, 2024
10 votes · 14 comments
10
Votes
14
Comments
Giving users different ways to sign into Zendesk
Edited Sep 30, 2024
1 vote · 26 comments
1
Vote
26
Comments
Accessing Zendesk with a reverse proxy
Edited Jun 21, 2024
1 vote · 0 comments
1
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0
Comments
Understanding account owner permissions
Edited Jun 21, 2024
1 vote · 0 comments
1
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0
Comments
Zendesk's secure-by-design cloud solution
Edited Nov 11, 2024
2 votes · 0 comments
2
Votes
0
Comments
General security best practices
Edited Jun 21, 2024
24 votes · 3 comments
24
Votes
3
Comments
Securing sensitive information
Edited Jun 21, 2024
4 votes · 4 comments
4
Votes
4
Comments
Additional security for Support
Edited Jan 16, 2025
10 votes · 0 comments
10
Votes
0
Comments
Edited Jun 21, 2024
5 votes · 7 comments
5
Votes
7
Comments
Edited Dec 27, 2024
1 vote · 6 comments
1
Vote
6
Comments
Finding and changing the account owner
Edited Sep 26, 2024
8 votes · 15 comments
8
Votes
15
Comments
Granting Zendesk temporary access to assume your account
Edited Jun 21, 2024
30 votes · 19 comments
30
Votes
19
Comments
Setting the password security level
Edited Oct 17, 2024
3 votes · 16 comments
3
Votes
16
Comments
Restricting access to Zendesk Support and your help center using IP restrictions
Edited Jan 27, 2025
7 votes · 17 comments
7
Votes
17
Comments