Understanding Explore user roles

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  • Ryan Boyer

    When I share a dashboard that I created with a user who has the role Editor or Admin, is that user allowed to Delete the dashboard? In other words, I'm trying to avoid a scenario in which the users I share a dashboard with can delete my dashboard. My current workaround is to Clone the original shared dashboard and have a copy (not shared). This way, if one of the users ever happens to delete the original dashboard, I can share out the copy. Thanks!

  • Romona
    Zendesk Customer Care

    Hi Ryan,

    As an Admin or Editor, you are able to delete a Query or Dashboard. Otherwise, those users can be downgraded to just a Viewer, or you can can continue to use your workaround.

    The permissions on Explore are for the product as a whole, and not specific to individual dashboards or queries.


  • Reshma Patel

    This is a nightmare for Explore users. Only Admins should have the ability to delete someone else'e report. We are constantly finding that people are deleting other peoples reports or custom metrics. It might be by mistake, but regardless there is no undo or recover option. Please make it so that users are unable to delete data they did not create in Explore...or find a way to recover deleted data. 

  • Nicole Saunders
    Zendesk Community Manager

    Hi Reshma -

    Thanks for sharing your thoughts! If you would like your feedback to be seen by a product manager, please post it to the Feedback on Explore space in the community.


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