
If you are using article verification, you can set reminders based on article verification rules to notify you when articles need to be reviewed and verified. You can edit, duplicate, or delete any existing rule as needed
You must be an administrator to manage article verification rules.
Editing article verification rules
You can edit an existing article verification rule to change the name, frequency, or filter.
To edit an article verification rule
- In Knowledge admin, click Settings (
) in the sidebar.
- Click Article verification.
- Click the name of an existing rule on the Article Verification page.
- Make changes as needed.
- Click Save when you are finished.
Duplicating article verification rules
You can duplicate an existing article verification rule if you'd like to create a new rule based on the existing rule.
To duplicate an article verification rule
- In Knowledge admin, click Settings (
) in the sidebar.
- Click Article verification.
- Click the name of an existing rule on the Article Verification page.
- Click the options menu, then select Duplicate.
The duplicated rule opens in edit mode.
Deleting article verification rules
To delete an article verification rule
- In Knowledge admin, click Settings (
) in the sidebar.
- Click Article verification.
- Click the name of an existing rule on the Article Verification page.
- Click the options menu, then select Delete.
- Click Ok to confirm that you want to delete the rule.
The rule is deleted and removed from your list of article verification rules.