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Error: Suspended ticket could not be recovered



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Anna Lainfiesta

Zendesk Employee

Edited Jun 05, 2024


-4

1

1 comment

You can't see the user, you can't find the ticket to see the user (it's just the "internal" Ticket ID listed). This is a feature misconception.

Also, all successfully recovered Ticket IDs are also listed in the error message. This is a bug and reported in #11660724.

Kind regards
Oliver

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