|Announced on||Rollout starts||Rollout ends|
|June 29th, 2022||June 29th, 2022||July 1st, 2022|
We’re excited to announce two improvements to Support that will make it easier to identify and search for suspended users and unverified primary email addresses.
This release features changes to both the Customers page and adds two more search terms you can use to quickly narrow down your search results.
Changes to the Customers page
The Customer page now displays “Suspended” next to any suspended user's name.
If a user does not have a verified primary email address, an icon () is displayed next to the email address. If you hover over the icon, you’ll see the text “Unverified email”.
For more details, see About the Customers (end users) page.
Leverage search capabilities
Use the following search operators to help you quickly identify suspended users and unverified primary email addresses:
- is_verified:false - Displays a list of all users with an unverified primary email address.
- is_suspended:true - Displays a list of all suspended users.
For more details, see Zendesk Support search reference.