how to track when Multi-select custom field gets certain value added
hi
I have a custom field with a predefined set of values. I want to track when a particular value was appended to that field and count on how many tickets that value was added for a given period. I want to have a table that reads:
Week 1 - 10 tickets had their custom field "foo" updated by appending the value "bar"
Is that possible?
thanks!
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Create a table where you display the information in a readable format. In your case, the table should show "Week 1" and the number of tickets that had the value "bar" appended to the "foo" field.
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