I have a large number of closed tickets that I want to delete. How can I bulk delete closed tickets?
- Use the bulk delete tickets API endpoint to delete closed tickets manually. This process is explained in more detail in the article: Bulk delete tickets via the API.
- Create a deletion schedule to delete archived tickets after a specified period of time.
For more information on this endpoint, see our developer documentation on the Bulk Delete Tickets API endpoint. For information on how to use the Zendesk API, see the article: Making requests to the Zendesk API.