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Custom object in request page



Posted Oct 04, 2024

Hi,

It's great to see the custom object look up related with a ticket be displayed in the submit a request page so the end user can select the related record there. But after the ticket is created I cannot see the look up information in the request page. That means the end user is missing that information related with the request. At least I cannot see it. I can see all the rest of the fields from the request but not the look up to the custom object.

Regards,

Lydia


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2 comments

This request was closed and merged into request #12995313 "[Community Post] Pesquisa de NPs".

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Ashwin Raju

Zendesk Product Manager

Thats fair.. We are working on fixing this issue before we go GA. Thanks for pointing it out Lydia C 

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