Understanding Flow Builder

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5 Comments

  • Taylor Wisor

    Can you add a feature for exporting to PDF or share to email for colleagues?

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  • Greg Sanchez

    If I have live chat enabled, how will answer bot be incorporated? Will there be a hand off from bot to chat or vice versa or how does it work?

    0
  • DAVID BERUMEN LOZANO

    How can I measure tickets that are not transferred to agents in explore

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  • Lumi Fagbure

    Is there a limit on the number of values in a drop-down that can be displayed as a ticket field (in the Messaging widget?)? I have a drop-down field with about 160 values and on the widget, it only shows ~20 or so. 

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  • Miranda Burford
    Zendesk Product Manager

    Hi Lumi Fagbure,

    Thanks for your feedback.  Much appreciated!  We have plans to increase the number of dropdown values we support within the messaging widget.  Unfortunately, I don't have an exact timeframe on this but will be sure post an update in here once it's been actioned.

    Thanks,

    - Miranda.

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