Resources for upgrading to the Zendesk Agent Workspace

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4 Comments

  • Support Admin

    How do we test the new workspace if we do NOT have access to the premium sandbox?

    0
  • Dave Dyson
    Zendesk Community Manager
    Hi Support Admin,
     
    You can also use our interactive demo: Take a tour of the Agent Workspace - Zendesk
    0
  • Jed Hollander

    I am assuming moving to Agent Workspace will impact all subdomains being used under the main domain account in Zendesk?

    0
  • Christine
    Zendesk Engineering
    Hi Jed,

    If your account has multiple subdomains, review these guidelines for each subdomain you support: Self assessment questions
     
    If you answered Yes to any of these questions, contact your account representative or Zendesk Customer Support to help you further evaluate your account and provide assistance with the upgrade. If all your answers were No, you should be a good candidate to upgrade. See Migrating to the Zendesk Agent Workspace.
    0

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