What's new in Zendesk: February 2023

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1 Comments

  • Jysk IT en del af Sagro I/S

    I highly suggest that custom ticket statuses gets published for customers that do not have Agent Workspace enabled.

    Right now we want that feature, but dont want to enable Agent Workspace, since such a small thing as change the order of comments from top/bottom or bottom/top is not possible.

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