Lisa Kelly
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Total activity475
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Last activity
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Member since
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Following0 users
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Followed by26 users
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Votes11
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Subscriptions205
Activity overview
Latest activity by Lisa Kelly-
Lisa Kelly commented,
Hi Grant, Redaction in side conversations is under development, but there isn't an official release date, yet.
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Lisa Kelly commented,
This article was updated to reflect a change for the dates and details associated with this change
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Lisa Kelly created an article,
What's new in Zendesk: December 2022
Click Follow in the What's New section to be notified each month when the What's New is published. Check out what's new in the last month: Support Messaging Admin Center Sell Developers Integrat...
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Lisa Kelly commented,
Hi Kyle, From the article: "If you want to deactivate this feature, see Activating and deactivating macros keyboard shortcuts."
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Lisa Kelly created an article,
Comparing Zendesk plans and searching for features
To help you make purchasing decisions, Zendesk provides you with links to compare Zendesk product plans and search for features in plans. You can use this information to help you decide which pla...
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Lisa Kelly created an article,
Calculating your return on investment (ROI) for using Zendesk Suite
Return on investment (ROI) is one of the most important factors to consider when you evaluate potential customer service solutions. You can use the Zendesk ROI calculator to answer a few simple q...
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Lisa Kelly commented,
Hi Kaylynn, As Gabriel said, we will continue with this change in the future, but the date for converting all accounts is yet to be determined.
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Lisa Kelly commented,
Hi Andi, Yes. We have updated the experience and it's rolling out to accounts now. See this announcement for details: Announcing improved experience for cookie-restricted browsers
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Lisa Kelly commented,
Hi Federica, Every account is different, but typically the migration only takes a few minutes. You shouldn't lose any data, with the following exception (as already stated in this article): "Only...
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Lisa Kelly commented,
Hi Lee,Do you want to cancel your entire account, or cancel the Support product in your account? In most cases, you can't cancel Support without cancelling your entire account. You must be the acco...