Viewing your CSAT (customer satisfaction) score and ratings

Return to top

1 Comments

  • Temiloluwa Paul

    Hi Jennifer,

    I have question regarding the satisfaction tab.

    How can I get the individual CSAT ratings for my agents from this tab? The Tab only shows the CSAT for the entire team. Is there a way I can break this down to individual CSAT scores?

    Thank you!

    0

Please sign in to leave a comment.

Powered by Zendesk