Recent searches
No recent searches
Help with apps and integrations
Articles that help answer questions and solve issues about apps like the Select an Address app, Time Tracking app, and others, and integrations like Salesforce, Jira, Shopify, and others. Content that provides resolution tips of apps customization and troubleshooting steps for common problems.
Using the Select an Address app with multiple brands and default email addresses
Edited Jan 18, 2024
2 votes · 2 comments
2
Votes
2
Comments
Jira error: Zendesk subdomain is incorrect during set-up
Edited Aug 21, 2024
0 votes · 1 comment
0
Votes
1
Comment
Time Tracking app error message
Edited Jan 18, 2024
0 votes · 2 comments
0
Votes
2
Comments
How can I open a top nav app automatically with Zendesk Apps V2?
Edited Aug 01, 2024
0 votes · 2 comments
0
Votes
2
Comments
Can I subtract time from the Time Tracking app?
Edited Jan 19, 2024
0 votes · 4 comments
0
Votes
4
Comments
Why does the reporter change when a new issue is created from the Jira integration?
Edited Jan 19, 2024
0 votes · 2 comments
0
Votes
2
Comments
How do I know when a Salesforce update syncs to Zendesk?
Edited Sep 11, 2024
1 vote · 4 comments
1
Vote
4
Comments
How can I check my Streaming API limits and usage?
Edited Aug 21, 2024
0 votes · 1 comment
0
Votes
1
Comment
Does Zendesk offer an embeddable contact form?
Edited Nov 13, 2023
10 votes · 1 comment
10
Votes
1
Comment
Does Zendesk integrate with Microsoft Entra SSO?
Edited Feb 13, 2024
6 votes · 4 comments
6
Votes
4
Comments
Is there a way to link tickets in Support?
Edited Aug 29, 2023
7 votes · 11 comments
7
Votes
11
Comments
When an agent is out of office, how can I reassign their open tickets?
Edited Jan 19, 2024
3 votes · 8 comments
3
Votes
8
Comments
Can I connect my contact form with Zendesk?
Edited Jan 16, 2024
10 votes · 0 comments
10
Votes
0
Comments
Error message: error is not a proxyable URI
Edited Jan 19, 2024
7 votes · 0 comments
7
Votes
0
Comments
Edited Oct 17, 2024
10 votes · 0 comments
10
Votes
0
Comments
How can I find an app ID in my Zendesk instance?
Edited Dec 13, 2022
3 votes · 0 comments
3
Votes
0
Comments
Error: Your sync has been disabled due to an error
Edited Feb 19, 2023
0 votes · 13 comments
0
Votes
13
Comments
Troubleshoot app issues in Zendesk account
Edited Oct 12, 2024
14 votes · 2 comments
14
Votes
2
Comments
Edited Aug 21, 2024
1 vote · 0 comments
1
Vote
0
Comments
What profile permissions are required for the Zendesk for Salesforce integration?
Edited Jul 29, 2024
4 votes · 8 comments
4
Votes
8
Comments
How to resolve email delivery issues for jira.zendesk-integrations.com
Edited Aug 21, 2024
0 votes · 2 comments
0
Votes
2
Comments
Salesforce app errors: "Failed to synchronize info" or "An error occurred when retrieving data"
Edited Sep 05, 2024
2 votes · 4 comments
2
Votes
4
Comments
How do I receive responses from customers from a Shopify email in Zendesk?
Edited Jan 19, 2024
1 vote · 0 comments
1
Vote
0
Comments
Shopify app in Support and Chat is not displaying information
Edited Jan 19, 2024
1 vote · 0 comments
1
Vote
0
Comments
Salesforce: Syncing lookup field information to Zendesk Support
Edited Aug 21, 2024
8 votes · 3 comments
8
Votes
3
Comments
How can I initiate a sync from Salesforce based on a formula field update?
Edited Jan 29, 2025
6 votes · 2 comments
6
Votes
2
Comments
How to resolve accounts that fail to sync from Salesforce to Zendesk
Edited Aug 21, 2024
0 votes · 4 comments
0
Votes
4
Comments
Salesforce error: "Unable to create Salesforce PushTopic"
Edited Aug 21, 2024
0 votes · 13 comments
0
Votes
13
Comments
Shopify connection error: "Oops, something went wrong"
Edited Aug 09, 2024
1 vote · 4 comments
1
Vote
4
Comments
Can I download apps during trial?
Edited Jan 19, 2024
1 vote · 0 comments
1
Vote
0
Comments