Triggers resources

The following resources are available for triggers:

• Documentation
• Video training
• Community tips
• Support tech notes

Documentation

About triggers

• About triggers and how they work
• About the Support default triggers

Creating triggers

• Creating triggers for ticket updates and notifications
• Triggers conditions and actions reference
• Setting up triggers with side conversations

Managing triggers

• Managing triggers
• Reordering and sorting triggers

Best practices and recipes

• Triggers best practices reference 
• Triggers recipes reference
• Triggers troubleshooting tips 

Video overview

• Zendesk Support triggers