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4 Comments

  • Sonia Delasantos

    Zendesk charged my account $450 that I am not authorizing. Your website doesn't appear to have a direct email system for things such as this. This is a problem. 

     

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  • Brett Bowser
    Zendesk Community Manager
    Hey Sonia,

    I'm going to create a ticket on your behalf so our Customer Care team can work with you on this.
     
    You'll receive an email shortly stating your ticket has been created.
     
    Cheers!
    0
  • John Tamakloe

    I am having issues sending emails from Zendesk to my office 365 emails. some are delivered while others are not. please I need a quick solution.

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  • Brett Bowser
    Zendesk Community Manager
    Hey John,

    I would recommend reaching out to our Customer Care team using the steps mentioned in this article: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support
     
    The team will most likely need to take a look at some ticket examples and figure out why some emails are not being delivered on your account.

    I hope this helps!
    0

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