- You account domain name
- The number and status of the Pod that hosts your account
- System updates that impact your account
- A quick link to Admin Center where you can manage account settings
The page also gives you a snapshot of your current configuration. The information is useful if you're looking for ways to optimize Zendesk Support to meet your support goals.
Agents have access to a version of the Admin page that's tailored to their permissions and needs.
To access the Admin home page
In Support, click the Admin () icon in the sidebar.
Tip: Bookmark the page for quick one-click access. The URL is https://your_subdomain.zendesk.com/agent/admin/overview.