Connecting your Sell communication channels enables you to see all your customer conversations in context, whether you are talking, emailing, or texting your leads and contacts.
Email: All emails in your inbox are scanned and synchronized to Sell when you integrate your email. Whenever you send or receive emails from a Sell lead or contact, whether you are working in Sell or your own email client, Sell attaches a copy of the communication to their record.
With higher plans, you can create email templates for frequently sent email messages.
Voice, including text: You can call or text leads and contacts directly from Sell.
Nearly every action is tracked in Sell, for example, with all plans you have the benefit of call recordings and a full history of your conversations, giving you the whole customer context with every interaction.
You can see and manage all communication activity in the Sell Communication Center ().
This article contains the following sections:
- Getting started
- Setting up
- Configuring admin settings
- Configuring email
- Configuring calendars
- Sell mobile
- Configuring Voice
- Integration and connecting apps with Sell
- Sales Engagement Tools (Reach)
- Managing communication
- Using the Sell sales pipeline
- Using smart lists
- Using Sell apps and features
- Analyzing with Sell reports
Configuring admin settings
Integration and connecting apps with Sell
Sell-Harvest app connection
Sell-Xero app connection
. Sales Engagement Tools (Reach)
Using the Sell sales pipeline
Using smart lists
Using Sell apps and features
The Zendesk Sell app
Sell apps and features
Sequences and tasks
Analyzing with Sell reports
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